Unit four: Principles of supporting change in a business environment Essay

estimationYou should use this file to complete your Assessment.The first thing you consider to do is save a sham of this document, either onto your computer or a disk consequently work through your Assessment, remembering to save your work regularly When youve finished, print out a copy to keep for reference Then, go to www.vision2 meditate.com and send your completed Assessment to your tutor via your My Study area represent certain(p) it is clearly marked with your name, the course title and the Unit and Assessment number.Please note that this Assessment document has 3 pages and is made up of 3 Sections.Name Andrea EcsegiSection 1 Why falsify happensThis section willing process you to evidence Learning Outcome 1 Understand wherefore intensify happens in a air environment.Learning objectivePlace in Assessment1.1 Explain reasons for qualify in a business environment perplexity 1 rascal 11. Explain why flip-flop happens in a business environment. You should include at le ast three reasons in your answer. 1.1 alternate in business environment are become very important, without it they flowerpott keep up with the demands of the customers/clients as their inescapably, expectations and requirements are changing frequently and quickly. Consequences of not making any win overs jackpot cause privation of customers, business failure or in some cases even breaking the law. We can speak rough twodifferent kind of trades reactive and proactive budges. The reactive changes are responding to external influences. PEST contains the quartet main factors of these political, economical, social and technological. Proactive changes are made as a result of internal demands by a desire to make the business more effective. almost of the reasons can be to lower do in and costs, launch a new product or upgrade IT equipment.Section 2 Supporting changeThis section will encourage you to evidence Learning Outcome 2 Understand the goal of documentation change in a business environment.Learning objectivePlace in Assessment2.1 draw reasons for reviewing working(a) methods, products or services Question 1 Page 22.2 Describe types of support that race may need during change Question 2a Page 22.3 Explain the benefits of working with others during change Question 2b Page 21. Identify the main reasons for reviewing working methods, products and / or services in a business environment. 2.1In the business environment everything is always changing therefore it is re all toldy important to review working methods, products and/or services from time to time. An organisation may extremity to review its products/services to make sure it still meets with the customers requirements and expectations thus they can stay competitive, efficient and productive. Reviewing the working methods can be really effectual if the business is not elated with its performance or just simply want to improve and develop.2. When a business is going through changea) Describe the different types of support that people may need. 2.2Some of the people can find changes hard to accept, they can become stressed. These type of people need particular(a) support and help to draw in use to the new changes. The most common types of support includes Effective homework helps to avoid confusion and confrontation. Participation sometimes staff know opportunity to take part in changes therefore they can feel more comfortable with it. Clear communication, explanations and expectations gives clarity to enlistees about the changes will occur, how this will affect their line of credit and why this have to be made.Encouragement the managers behaviour can help to the staff to adapt the changes more easily, they need to be friendly and helpful. Training or educate changes in work methods, products and/or services can require training or retraining to get the skills employees might need to keep up with changes and stay effective. Counselling or coaching support from c lever professionals who have experience of helping people to adopt changes.b) Explain the benefits of working with others. 2.3For employees it can be grueling to accept changes, they might get anxious and stressed. If people are working together they can help each other, talk about problems, share their experience and support each other.Section 3 Responding to changeThis section will help you to evidence Learning Outcome 3 Understand how to respond to change in a business environment.Learning objectivePlace in Assessment3.1 Explain the purpose of responding positively to changes in working methods, products or services Question 1a Page 3Question 1b Page 33.2 Identify ways of responding positively to changeQuestion 1c Page 31. In simile to your current business environment (or one that you are familiar with)a) Explain why you should respond positively to changes in working methods. 3.1Changes in working methods are usually happening to improve and speed up the working process. A po sitive can-do attitude will result good relationships with others and helps to learn double-quick and easier. If I resist and dont accept the new way I should do my job this will generate conflicts and will bring stress to my workplace, others may have to do my work again because its not appropriate and also I might slow down the workflow what can result serious problems in the restaurant regarding to customers as well.b) Explain why you should respond positively to changes in products or services. 3.1Customers requirements are always changing and we always have to give the best service/products we have to make sure these are suitable and efficient thus changes occur often. If I dont adopt the change what have been made to serve customers better they might not meet with their needs and will leave the restaurant to find another better place. It is very important to keep up with customers demands and market innovations in a restaurant as you can find loads of them especially in ce ntral London.c) Identify ways of responding positively to change. 3.2Employers are looking for people who are willing to change, happy to improve their skills. If I resist and Im not willing to keep up with improvements I can lose my job as a result people dont want to work with a passive employee. The most important ways how to respond to changesWillingness to learn understand that to learn new skills will serve us on our carrier. Willingness to teach sharing the information and skills with others will help them to adopt changes. Willingness to solve problems thesekind of people are looking for solutions and not waiting for others. Employers prefer to employ these type of people. Maintaining a positive outlook have a happy and can-do attitude. Enjoying the chance to change and adapt looking at changes as something good and beneficialOnce you have completed all 3 Sections of this Assessment, go to www.vision2learn.com and send your work to your tutor for marking.